Its Seamless

Customer App

Have after customer care service on your fingertips, Know when is your product warranty getting expired, Schedule and Track engineer's visit as per your convenience

Engineer App

No more paper work, everything on smart phone whether its viewing today's job log, scheduling jobs, updating job's status with images and root cause; and getting customer signatures

Real-time Dashboard

For field support performance - region and product wise, Part Replacement v/s Purchase cost insights, Customer satisfaction ratings, prevalent issue patterns and bottlenecks

CRM Integration

Our platform can be integrated with existing CRM systems

How it works

Get customer on board during purchase and installation process

No more phone calls to after-customer service, report the product breakdown in seconds, track the engineer and provide feedback

Low cost of ownership. Channel for new product promotion, cross selling & warranty selling. Part Replacement v/s Purchase cost insights

iServe Platform Features

Connecting entire ecosystem

Customer (Real time support), Service Engineer (Operational Efficiency), CEO, Brand Manager and Service Head

Direct inputs from ground zero

Unadulterated real-time inputs directly from horses' mouth. Know your product's vulnerabilities

Business and Data Analytics

About all your product's and after customer care service performance, Identify bottlenecks in the process

Quick customer onboarding

During product purchase and installation, so that its one step after customer care service afterwards

Low cost of ownership

Reduce your operation cost drastically but without upfront investment

Real time updates

For all stakeholders - Customer, Engineer, Customer Service Manager, Brand Manager and CXO

Get In Touch

Be part of our mission to provide seamless after customer service

619 B, Arcadia
South City-2, Gurgaon